Since 1999 our consultants have worked with leading enterprise record and document management solutions.
In 2003 Denmark started standardisation for the common public record and document management initiative (FESD), which was the largest IT contract in Denmark ever. Working as product manager and in R&D units for several suppliers of record and document system, has given us a unique network and inseight in these public sector systems.
Most of these systems that we worked with like Documentum, Public 360, Captia and DocuLive required expensive licenses and databases like Oracle and SQL server. These system promissed to deliver ECM and BPM, but didn’t deliver well enougth on the latter. A main reason for this was the big investments in different architectures and the cost the attempt at standardisation required. A better approach would in my opinion would have been to require all suppliers to use the same archtecture and instead competite on add on modules that solve business processes.
Today open source initiatives like Alfresco and similar platforms offer much more business value for smaller investments.
At the turn of the millenium we developed advanced paradigme systems for document production, that integrated with record management. These systems supported central administration of reuseable template texts and domain bookmarks for merging dynamic content more effeciently.
Today more simple template systems like Templafy are made available online, they focus on brand consistency more than full automation and better governance.